Data Privacy Policy

PRMconnect – Privacy Policy

Effective as of January 1, 2019

Overview

At PRMconnect, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website or engaging with any of our mobile applications, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to privacy@prmconnect.com or by writing us at:

PRMconnect, Inc.
Attn: Privacy Dept
3840 W. Ann Rd
Ste 101B
North Las Vegas, NV 89031
Alternatively, you can telephone +1702-818-2525

Who Are We?
We’re PRMconnect the company that offers Leadature™ a lead retrieval software application that allows companies all over the world to quickly and easily capture new marketing and sales leads at conference and tradeshows. We are based in the USA but work with customers globally.

Scope of this policy

This Privacy Statement only covers our privacy practices with respect to the collection, use, and disclosure of information obtained: (i) through the PRMconnect and the Leadature websites at PRMconnect.com, leadature.com, my.leadature.com, (collectively, our “Website”); (ii) in connection with the use of applications downloaded to a User’s mobile device (“Mobile Applications”); and (iii) in connection with the use of our hosted software applications (the “Subscription Service”) and related support services (“Support Services”), as well as expert services, including professional services (“Expert Services”) that we provide to Customers. In this Privacy Statement, the Subscription Service, Support Services and the Expert Services are collectively referred to as the “Service.” For the purposes of this Privacy Statement:

“Customer” means any entity that purchases the Service. “Customer Data” means the electronic data uploaded into the Service by or for Customer or its Users. “User” means an individual authorized by Customer to access and use the Subscription Service.

Website

How We Obtain Information

As further described below, we collect several types of information from and about our Visitors.

  • Information you provide to us.
  • When filling out forms on our Website we collect personal information, including without limitation, name, mailing address, email address and telephone numbers.
  • When using our “Mobile Applications” we collect personal information, including without limitation, name, mailing address, email address and telephone numbers.
  • When you report a problem with our Website.
  • When you report an issue with our Mobile Applications.
  • When you contact us.

Information we collect as you navigate through the Website

As you navigate through the Website, we may also collect details about your visits to our Website including, but not limited to, your IP address, usage patterns, traffic data, location data, logs and other communication data and the resources that you access, as well as information about your computer and internet connection, including your operating system and browser type.

Cookies and Other Forms of Automated Collection

We use “cookies” to help us improve our Website. A cookie is a small file stored on the hard drive of your computer. We may use cookies to obtain information about your general Internet usage and to:

  • Authenticate your access to various areas of our Website.
  • Recognize you when you return to our Website.
  • For information regarding our use of cookies, please see our Cookie Policy.

How We Use Information Collected

We may use information that we collect about Visitors for the following purposes:

  • To present our Website and their contents in a suitable and effective manner for you and for your computer.
  • To diagnose and resolve technical problems with our Website.
  • To improve our Website.
  • To provide you with information, products or services that you request from us.
  • To carry out our obligations and enforce our rights arising from any contracts between you and us, including without limitation, our Website Terms of Use.
  • To notify you about changes to our Website or obtain any required consent.
  • If you ask us to contact you about goods and services that may be of interest to you, we may use your personal information to provide you with such services. Visitors may withdraw consent at a later time by clicking on the “unsubscribe” link located in the emails sent by PRMconnect. For more information, see Communication Preferences and Choices below.

We do not sell, rent or trade information collected through the Website with third parties for any purposes.


International Transfer of Data

PRMconnect may store and process any information collected in connection with the Website in any country where we have facilities or in which we engage service providers. By using our Website, you consent to the collection, storage, transfer and processing of information outside of your country of residence, including in the United States.

1. EU-U.S. and Swiss-US Privacy Shield Policy

PRMconnect complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries, United Kingdom, and Switzerland transferred to the United States pursuant to Privacy Shield. PRMconnect has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

PRMconnect respects the privacy of its customers, employees, business partners, individuals whose personal information with which we are entrusted, and others. PRMconnect collects and uses any collected personal information in accordance with the laws and regulations of the countries in which the information is collected, and in which it does business.

2. PURPOSE

In the course of our business, it is necessary for us to access, collect, process, use, transmit, disclose, store and otherwise handle personal data (defined below) about individuals. This Policy provides the basis for protecting such data while ensuring compliance with legal requirements. The United States Department of Commerce, and the European Commission, have agreed on a set of data protection principles and frequently asked questions (the “EU-U.S. Privacy Shield”) to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal information transferred from the EU and from the United Kingdom to the United States. The EEA also has recognized the EU-U.S. Privacy Shield as providing adequate data protection.

3. SCOPE
This Policy applies to all personal data accessed, collected, processed, used, transmitted, disclosed, or stored (hereinafter collectively referred to as “processed”) in any format including electronic, paper or verbal by PRMconnect. All employees, whether permanent, temporary or on contract or third parties working on behalf of us shall adhere to this Policy.

4. POLICY
We are committed to using reasonable commercial measures to ensure the safeguarding of personal data of individuals and that such data is used only as intended and that precautions preventing misuse are both effective and appropriate. Personal data must therefore be:
(a) Accessed, used and disclosed fairly and lawfully;
(b) Obtained for specified business and/or legal purposes and not used or disclosed in a way which is incompatible with the purpose(s) for which it was collected;
(c) Adequate, relevant and not excessive for the purpose(s) for which it is collected or maintained;
(d) Accurate and, where necessary, kept up to date;
(e) Not kept for longer than is necessary to fulfill the purpose(s) it is used for, subject to the Company’s document retention policy;
(f) Used and disclosed in accordance with relevant legal requirements;
(g) Appropriately protected against unauthorized, inadvertent or illegal access, use and/or disclosure through administrative, technical and physical safeguards; and
(h) Restricted to designated countries unless the rights and freedom of individuals are protected therein.

We will strive to prevent breaches of personal data security and will notify individuals of a breach of personal data if the law so requires. We will train our employees with regard to the safeguarding of personal data. We will update this Privacy Policy as necessary to comply with legal standards. Breach of legal requirements concerning personal data may result in censure, enforcement proceedings, fines, and/or damages. It may also result in personal liability for our employees and/or officers, adverse publicity and damage to our reputation, brand or to commercial interests. The Privacy Officer, who will report on compliance with this Privacy Policy, will manage all data privacy policies, procedures and issues. All employees are required to support the Privacy Officer discharging obligations for protecting data privacy.

5. WHAT PERSONAL DATA MAY BE COLLECTED?
We may collect the following examples of personal data: full name, business address, business telephone or mobile number, business contact details including e-mail addresses and telephone numbers, business information, and demographic information.

6. HOW WE COLLECT PERSONAL DATA AND HOW IT IS USED

We collect personal data to the extent necessary to establish and manage our relationship with our customers and to perform any related functions. We may also collect personal data through information technology when users are interacting with our systems. These systems may be updated from time to time and interface with each other to share and update any personal data they hold. Personal data will held in computerized files and electronic databases as described in the protection of personal data section of this Privacy Policy below. Employees or potential employees will be advised of the Company’s Privacy Policy. We may also access, use, process or disclose customer and contractor personal data during the course of conducting our business. We take reasonable steps to ensure that data we collect from our employees, customers and contractors is reliable for its intended use, accurate, complete, and current.

7. DISCLOSURE OF PERSONAL DATA
Personal data may be made available for the purposes mentioned above to responsible management, human resources, accounting, audit, compliance, legal, information technology and other corporate staff who need to know these details for their functions within the Company, including maintenance and improvement of Company offerings, some of which may not be based in the US. The identity of personnel within the Company having access to personal data shall be controlled on the basis of business and security requirements, shall be consistent with the job requirements of such person having access, and shall be modified to the extent their job requirements change. Employees with access to personal data shall be made aware of their responsibilities for maintaining the privacy of that information, particularly regarding the protection of both hard-copy, soft-copy and electronic information.

We will not sell any personal data to any third party other than as part of any restructuring of the Company or sale of a relevant Company business. If we do provide any data to a third party, we will enter into a written agreement with the third party that requires the third party provide at least the same level of privacy and security protections as is implemented by Company.

PRMconnect does not use any 3rd party contractors or services to process personal data or to perform data processing functions. All data capture, storage & processing is performed by PRMconnect employees.
PRMconnect may be forced to disclose an individual’s personal information when compelled by a lawful request made by a recognized public authority or where required to meet national security and or law enforcement requirements. PRMconnect is subject to the investigatory and enforcement powers of the Federal Trade Commission (“FTC”) and or the Food and Drug Administration (“FDA”).

PRMconnect accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, PRMconnect remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless PRMconnect proves that it is not responsible for the event giving rise to the damage.

8. PROTECTION OF PERSONAL DATA
We are committed to ensuring that personal data is secure. In order to prevent unauthorized loss, alternation, destruction, access, use or disclosure, we have put in place and will maintain suitable physical, administrative and technical safeguards to secure the data we process. Where appropriate and consistent with the risk, personal data shall be kept securely. Access to information systems containing personal data shall be controlled, at a minimum, by an individual user identification and password with appropriate requirements for re-logging after passage of an inactive time and/or use of password-protected screensavers. Firewall protection and operating system patches shall be installed on all computers containing personal data. Up-to-date versions of security agency software, including malware, patches and antivirus and pest patrol shall be installed on all computers containing personal data. All items of equipment containing storage media shall be checked to ensure that any personal data has been removed or securely overwritten prior to disposal. Personal data that is transmitted across public networks or wirelessly or stored on portable devices shall be encrypted.

Appropriate contractual arrangements shall be implemented for the responsibility and physical protection of personal data when such information is made available to third parties. Personal data, other than that normally required by mobile users, shall only be taken off site as necessary. Any member of staff using personal data when working from home or during off-site meetings should take necessary precautions to ensure its security, including not leaving such information unattended.
Any individuals who are provided with access to personal data may only use such information for the purposes set out in this Privacy Policy (or as otherwise notified from time to time) taking steps to provide reasonable safeguards to protect the personal information at all times. Access to personal data by terminated employees shall be promptly withdrawn. Employees who have access to personal information will be trained on privacy and security measures. Unless required to be reported to government or regulatory authorities, sensitive personal data, as defined below will not be disclosed without the express written consent of the individual (which may be given by acknowledgement of policies setting out such disclosure requirements). Personal data shall be retained and destroyed in accordance with the Company’s data retention policies.
Individuals whose personal information has been collected by PRMconnect shall have the right to access that data for review, modification or deletion. Access to review, modify and or delete personal information or otherwise manage the use and disclosure of your personal data may be initiated by contacting PRMconnect:

PRMconnect
Attn: Dean Hills – Partner
3840 W. Ann Rd – Ste 101B
North Las Vegas, Nevada, 89031
+1 702-818-2525
hello@leadature.com

PRMconnect will follow their corporate approved policies and procedures when handling any personal data requests.

9. ACCESS TO PERSONAL DATA
Pursuant to the Privacy Shield Frameworks, EU, United Kingdom, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to hello@leadature.com. If requested to remove data, we will respond within a reasonable timeframe.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to hello@leadature.com.

Individuals may opt out of providing personal data, upon request. To the extent that personal data has been collected, individuals have the right to review personal data held about them and have certain inaccurate information corrected, unless the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated. If you wish to do so, or to notify us of a change in your details, please contact the Privacy Officer.
A formal request from an individual for information that we hold about them must be made in writing. Any member of staff who receives a written request should forward it to the Privacy Officer immediately.

10. NOTICE
In addition to this posting, we will provide either a copy of this Privacy Policy or a separate privacy notice to each employee, customer and contractor if we collect and use information from them, which will include the type of information we collect, our Company’s contact information for any inquiries or complaints, the identity of third parties to which we will disclose the information, and the choices and means that we offer individuals for limiting use and disclosure of their information upon request.

11. CHANGES TO THIS EU-U.S. and Swiss-US PRIVACY SHIELD POLICY

This policy may be amended from time to time, consistent with the requirements of the Privacy Shield Framework. A notice will be posted on the PRMconnect web page (https://leadature.com/data-privacy-policy/) for 60 days whenever this policy is changed in a material way.

12. EFFECTIVE DATE

This policy became effective on 01 January 2019 and was last updated on 04 September 2019.

13. INDEPENDENT RECOURSE FOR PRIVACY COMPLAINTS

In compliance with the Privacy Shield Principles, PRMconnect commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union, United Kingdom, and Swiss individuals with Privacy Shield inquiries or complaints should first contact PRMconnect by email at hello@leadature.com or via post at:

PRMconnect
Attn: Dean Hills – Partner
3840 W. Ann Rd – Ste 101B
North Las Vegas, Nevada, 89031
+1 702-818-2525
hello@leadature.com

PRMconnect has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Please note the name of the website or other online resource to which you provided the information, as well as the nature of the information that you provided. PRMconnect will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of personal information about you. Except where required by law, the Company cannot ensure a response to questions or comments regarding topics unrelated to this Policy or our privacy practices.

Communication Preferences and Choices

If you do not wish to have your e‑mail address used for promotional purposes by PRMconnect, you may withdraw consent at a later time by clicking on the “unsubscribe” link located in the emails sent by PRMconnect.

Cookies

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. You may refuse to accept cookies by activating the appropriate setting on your browser. You may also set your browser to alert you when cookies are being sent. However, if you do so, please note that some parts of our Website may then be inaccessible or function improperly.

Do Not Track

While PRMconnect attempts to honor do not track (“DNT”) instructions we receive from a Visitor’s browser, we cannot guarantee that PRMconnect will always respond to such signals, in part, because of the lack of common industry standard for DNT technology. We continue to monitor developments in DNT technology and stay apprised of DNT industry standards as they evolve.

It’s Your Choice

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by checking the relevant boxes situated on any form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email at privacy@prmconnect.com .

Accessing and Correcting Your Personal Information

You may send us an e‑mail at privacy@prmconnect.com to request access to, correct or delete any personal information that you have provided to us in connection with the Website. We will use reasonable efforts to respond to such requests for correction or updates to personal information.

How We Obtain Information

As described below, we collect several types of information from about our Customers, including:

  • General information, including a Customer’s company name and address.
  • Server logs in support of the Subscription Service.
  • In the event of merger, acquisition, or any form of sale or transfer of some or all of our assets (including in the event of a reorganization, dissolution or liquidation), in which case personal information held by us about our Customers will be among the assets transferred to the buyer or acquirer.

Customer Data

We may use Customer Data to provide the Service. Notwithstanding anything else to the contrary in this Privacy Statement, we will not use, disclose, review, share, distribute, transfer or reference any Customer Data except as directly requested in writing by the Customer, as permitted in the Customer Agreement or as required by law.

Communication Preferences and Choices and Accessing and Correcting Your Personal Information

Since each Customer is in control of what information, including any personal information, it collects from its Users, how that information is used and disclosed, and how that information can be changed, Users of the Subscription Service must contact the applicable Customer administrator with any inquiries about how the Customer uses and discloses personal information and how to access or correct personal information contained in Customer Data. To access or correct any personal information Customer has provided as part of the General Information, the Customer should contact their account representative.

Mobile Applications

Without limiting the generality of this Policy, in addition to the information collected through the Website and the Service, PRMconnect may obtain additional information through Mobile Applications that Customer or their Users download to their mobile devices (“Devices”). Mobile Applications provided by PRMconnect may obtain or collect information from Users’ Devices in connection with the Service and are designed to interoperate with the Subscription Service; for instance, to provide a User with access to information within the Subscription Service or to provide information from a User’s Device to the Subscription Service.

Mobile Applications may also provide PRMconnect with information related to Users’ use of the Mobile Applications, including information regarding Users’ Devices and OS identification, login credentials, language and time zone. Mobile Applications may also collect information regarding Users’ interaction with Mobile Applications, which PRMconnect may use to provide and improve the Mobile Application services. Information accessed or obtained by the Mobile Application on a User’s Device may be accessible to the Customer and its organization, depending on the intended functionality of the Mobile Application. Customer and its Users may configure Mobile Applications affecting the information collected or accessed on a User’s Device.

In addition to Mobile Applications provided by PRMconnect, third party Mobile Applications may be made available for download to Users’ Devices. The collection and use of information through third‑party Mobile Applications (if any) is governed by the applicable privacy notices of such third parties.

Security Statement

PRMconnect maintains reasonable and appropriate measures to protect the personal information obtained through the Website and in connection with the Service and Mobile Applications from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Third Party Websites and Applications

The Website may link to websites that are not owned or controlled by PRMconnect. As such, this Privacy Statement does not apply to information collected on any third‑party site or by any third‑party application that may link to or be accessible from the Website. In addition, Customers and other third parties, including our business partners and consultants, may develop applications (including Mobile Applications) or provide services to you or other third parties using our Service. This Privacy Statement does not apply to information collected by Customers, our business partners and other third parties or third‑party applications (including Mobile Applications) or services, even if this information is collected using our Website or Service.

Changes to Our Privacy Statement

PRMconnect reserves the right to update or change this Privacy Statement from time to time. If we make material changes to this Privacy Statement, we will notify you through an appropriate online notice (and obtain your consent where required by applicable law). Your continued use of the Website or Service is deemed to be acceptance of any updates or changes we make to this Privacy Statement and as such, we ask that you review the Privacy Statement periodically for any updates or changes that we may have made.

Contact Information

To ask questions or comment about this Privacy Statement and our privacy practices or if you need to update, change or remove your information, contact us at: privacy@prmconnect.com

This website is operated by PRMconnect Inc., an Illinois corporation located at 3840 W. Ann Rd – Ste 101B, North Las Vegas, NV 89031.